Apr, 2024
Apr, 2024

Terms & Conditions


The site (hereinafter, the Site) is owned by the Congregation of the Collegine Sisters of the Holy Family based in Palermo, in via Evangelista Di Blasi, 165, P.Iva IT 97060280829, (hereinafter, the Property).

This document (hereinafter, the General Conditions) defines the terms and conditions for the use of the Site and the relative booking services. These General Conditions, together with the privacy policies adopted by the Company, are considered to be known and fully accepted by the User who navigates and uses the Site. It is not possible to make any reservation without prior knowledge and acceptance of the General Conditions.

The term User is used here to refer to all the people and / or companies that access the Site or use its services.

Scope of

These General Conditions apply to all online visits and bookings made through the Site.

Booking procedure

Through the Site, Users can search for availability based on the dates chosen by the User. For each individual booking, the Website will clearly and precisely specify the booking methods and conditions.

Once the User has found the right solution for his / her needs, he / she must enter his / her own details for the booking attribution as well as the credit card or Paypal data required to allow full debit and in advance the amount requested for the chosen service. The User is responsible for the truthfulness and correctness of the information specified on the Site.

Payment and payment methods

The payment of the fee for the reservation, including VAT, is charged in advance. The User, by clicking on the “Confirm booking” button, authorizes, for his part, the transaction to the specified conditions.

The successful conclusion of the booking is subject to the positive outcome of the transaction through the credit card / Paypal (the Suspensive Condition). Until the time of the transaction, the purchase of the requested services will not be considered completed.

After the fulfillment of the Suspensive Condition and the completion of the transaction, the Property will send a confirmation e-mail to the User containing all the details of the confirmed reservation, the conditions of sale, the terms of cancellation and the penalties and all the necessary references for subsequent management of the same.

The Property declines all responsibility for any unauthorized or improper use of the User’s credit card and for any harmful consequences that may arise for transactions carried out by credit card, which are foreign to its sphere of control.

The Property declines all responsibility in the event that, during the booking, the User should incur bugs and / or technical errors. In this case, the reservation will not be considered successful.

Modification and cancellation of the reservation

The modification or cancellation of the booking is done by sending an e-mail to the address The conditions related to the cancellation and modification of the reservation vary according to the type of stay purchased. The User may modify or cancel the reservation exclusively if provided for at the time of purchase and at the conditions established in relation to the individual booking and specified in detail both at the time of purchase and in the booking confirmation e-mail.

Exclusion of the right of withdrawal

According to the art. 55, paragraph 1, lett. b) of Legislative Decree 6 September 2005, n. 206 (the Consumer Code), the right of withdrawal provided for the protection of consumers in the case of contracts and contractual proposals at a distance or negotiated away from business premises (articles 64 and following) does not apply to contracts relating to accommodation when the act of conclusion of the contract the professional undertakes to provide these services on a specific date or in a pre-established period. Therefore the User, without prejudice to the provisions regarding the cancellation of the reservation, has no right of withdrawal.

Major force

The Property and the User will not be liable to one another for losses, damages or delays caused by strikes, labor unrest, lockouts, unforeseeable circumstances, fires, adaptation and legal provisions, government orders or regulations, insurrections, state of war or similar acts, natural elements, embargo of force majeure or any other cause beyond its reasonable control.

Exclusion from warranty and liability

The Property does not guarantee the reliability, nor the availability nor the continuity of the services made available to the User. Therefore it declines all responsibility for any damage of any nature due to the unavailability, reliability or continuity of its website and its services, although it will do its best to facilitate, as far as possible, technical assistance to the person concerned.

The Property does not undertake to control and does not previously control the absence of viruses or elements in the contents that may cause changes to the software or hardware of the users or of the people who visit the sites. Therefore you will not be liable for any damage resulting from them.

Applicable law and exclusive jurisdiction

This Site and these General Conditions are entirely subject to Italian law, which governs its conclusion, execution and termination, and on the basis of which they will be interpreted, also for the purpose of resolving disputes arising from them.

The User accepts the exclusive jurisdiction of the Italian Judicial Authority for the resolution of any dispute concerning, by way of example but not limited to, the validity, application, interpretation and execution of the provisions of the General Conditions, also recognizing the competence in exclusive and binding way of the Judicial Authority of the Court of Palermo.

Language of the General Conditions

The original text of the General Conditions has been written in Italian. The original text in Italian may have been translated into other languages. The translated versions are unofficial and merely for illustrative purposes and, therefore, without legal value. In the event of disputes or conflicts concerning its application or interpretation, reference will be made exclusively in each location and place and for all legal purposes only to the version drafted in Italian.

Final provisions

The nullity of one or more clauses or part of them, does not imply the nullity of the General Conditions or of the remaining part of the clause itself.

The reservation is personal and cannot be transferred freely without the prior consent of the Property.

Any communication concerning these General Conditions and / or the use of the Site must be made by sending an e-mail to the following address:

These General Conditions were drafted on 15 April 2019. The Property reserves the right to modify the General Conditions, informing users on the Site. Therefore, the User is invited to consult the General Conditions before each access and / or reservation.